Four Paws Moving and Storage

This company is run by thieves and crooks. The president of the company is Heidi Lynn Baker, I was given a quote for a move from Arizona to Texas made my deposit and everything was on track until 4 days before the move, I received a call telling me that I needed to pay 1200.00 more or they.would not move me. I explained that I was a senior citizen on a limited income and could not afford the increase and canceled the move with Four Paws,asked for my deposit back. and was told it was too late I needed to give a 5 day notice.The sorry SOB'S kept my 706.00 deposit and I have no recourse of getting it back. Please reconsider doing business with them. Craig Cruthirds. 713-572-7578

Move size: 3 Bedroom Home Service cost: $3500

We have moved several times over the years, at least 12 times, from local to long distance moves. Four Paws was by far the worst move brokers we've ever experienced. They were very communicative when selling their service, but non-existent after they had our deposit. We were sold a 3-10 day move, with full "premium" pack for what seemed a reasonable amount...not too cheap, not too expensive. After deposit was paid they were impossible to reach for details of the move. Didn't tell us when the packers/movers, Back Breakers out of Virginia, were showing until just a couple days before the move. We never did know who the movers were until they showed up, which was half a day late. They're 2 hour pack (we had just a small 1br apt, not much to pack) took 5 hrs. They were supposed to give us 3 days to reach destination but after packed said it would be 2 days (from NY to FL). When we couldn't make it in 2 days, because of my disabilities, they charged extra $400. The "movers" did not have the inventory list we gave Four Paws, nor were they even aware they were to pack us. They had literally no paperwork, not even a receipt book. They want half the remaining balance at pack and the other half on delivery. I would not give them a dime until they went and purchased an actual receipt book so I had proof of payments.

The unpack went relatively smoothly, as you might expect, but lots of broken and damaged items, including a flat screen smart TV. They did not reassemble disassembled furniture as contract said they would. Back Breakers themselves, mostly kids, were hard workers, to their credit, but were by no stretch of the imagination professional movers. Of course there was no response to repeated emails and calls to both Four Paws and Back Breakers, to report damages. After a few days we were finally able to reach someone at Four Paws who gave an email address to report damages to. That was 2 weeks ago and, you guessed it, no responses...completely ghosted!

They are an unscrupulous company that lie and misrepresent and should be avoided at all costs!! Also, be sure to heed reviewers, although the review sites I checked for them, obviously now, had been stacked with no doubt paid "reviewers" that gave them glowingly positive reviews with only a couple bad ones sprinkled in.

IF AT ALL POSSIBLE, DEAL WITH REAL MOVERS ONLY...NOT BROKERS!!!

Move size: 1 Bedroom Home Service cost: $4000